This rating has decreased by -17% over the last 12 months. We may also receive payment if you click on certain links posted on our site. As such, it permits employees to access up to 50% of their paycheck prior to payday. CONS. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Find out how we combat fake reviews. Otherwise, you could pay as much as $5 per month. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Hi Melissa,We're glad that our representative could help you resolve your issue. My kids are sick and I'm a single mother who needed to get them to the hospital. It's been another month and Payactiv card still isn't working. Live support is available 24/7/365 online or by phone, according to the PayActiv website. One of our representatives will be reaching out to you shortly to assist you. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. All Right Reserved. 1 Standard rates for data and messaging may apply from your wireless provider. . You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Have a blessed day. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. View Payactiv SDS-IT revenue, competitors and contact information. It powers financial innovation by giving users the tech . Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Learned alot about financial stress and that I was not alone. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. A co worker of mine tried to warn me about pay active. One of our representatives will be reaching out to you shortly. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Thanks to both of them for getting this resolved n the excellent customer service. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. It has been a week. Have a blessed day. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Payactiv uses time and attendance data to provide earned wage access to employees. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Payactiv SDS-IT. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. We update our data regularly, but information can change between updates. Hi there,We sincerely apologize for the inconvenience. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Head to our FAQ page for answers to common questions regarding Payactiv services. We may also receive compensation if you click on certain links posted on our site. Albert Wick amazing, skilled, and delightful human being thank you again. I dont ever try leaving bad reviews because it hurts businesses. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. This is maddening. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Read our full review or get our 30-second take. We'd like to turn this around ASAP. 243 total. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Comes with the option to change your due date so you wont fall behind on repayments. Companies can ask for reviews via automatic invitations. Hi Clechelle,We sincerely apologize for your negative experience. Payactiv works by partnering with employers to offer advances on their earned wages. Indeed Featured review. Up to 4 days early deposit of government payments2. Hey! Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Like I said, I do want to thank him again for this. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Stay away from this bank. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. When comparing offers or services, verify relevant information with the institution or provider's site. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Please try again later. The platform has collectively provided employees with $5B+ in earned wage access. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Just send an email to support@payactiv.com. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. he is a great agent and payactiv needs to give the man a raise cause he is awesome. Great customer service!!! He deserves recognition. We believe that building a financial technology business requires more than great technology and amazing design. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Learn how we maintain accuracy on our site. Payactiv pay advance app isn't available on Finder right now. PayActiv, Inc. Is Payactiv safe? He was kind and patient with me and was able to fix my paycor app issue within minutes. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. He knows how to do his job and seems to care about it and the customers he's helping. These offers do not represent all deposit accounts available. Have a blessed day. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Thank Yall So Much Kudos to the whole entire Payactv team! There was an unknown error. :). Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. No commitment. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Explained my issue & he definitely assisted what agent Jane E messed up on. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Have a blessed day. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Have a blessed day. I was extremely frustrated before calling and speaking with Ava. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. :), Zachery Marshall has amazing customer service! I appreciate her help please give her a raise . Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. They will transfer you 20 times and no knows where your money is. Heres how Payactiv and payday loans compare. Payactiv: Enrollment is free. Easy, free, instant mobile payments. We'd like to turn this around and resolve your issue ASAP. This site may be compensated through third party advertisers. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Hi Contrast,Thank you for taking the time to write a review about your experience. One drawback is that Empower charges an $8 monthly fee. Hi Tasha,We sincerely apologize for your negative experience. 20072023 Credit Karma, LLC. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. In the Business to Business Service category. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Oops! Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Traditional real estate investments are limited to people with significant financial resources. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Our information is based on independent research and may differ from what you see from a financial institution or service provider. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Hi Eric,Thanks for letting us know about your concern. but Davis M deserves a raise plus more. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Learn how its rewards program works and see if the card is right for you. See this Kraken review to learn the pros and cons of Kraken. New York, NY, 10016. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Fixed my problem, no hesitation! Immediate access to wages earned today3. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Replies to negative reviews in < 24 hours. Like other cash advance apps, Payactiv also offers financial wellness services. Prevention Platform. Horrible business and customer service. Have a blessed day. EWA has not worked for a while. We're working on your case. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Customer service rep Zachery Marshall was very polite and patient. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Have a blessed day. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. You can also easily lock lost or stolen cards. Compare OrbisPay vs. Payactiv using this comparison chart. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Anyone can write a Trustpilot review. Have a blessed day. They cant help you resolve any issues. How do businesses offer Payactiv to their employees? Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Find out who should really be using Kraken and who might be in over their heads. Consider another cash advance option if your employer isnt enrolled. Optional, only if you want us to follow up with you. Have a wonderful day ahead! However, we'd like to learn more about your situation and what exactly happened. We always try our best to do our job well and your kind words make it all worthwhile. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Verification can help ensure real people write reviews about real companies. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. One of our representatives will be reaching out to you shortly to assist you. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Devin picked up my case n made Mr a promise it woukd be resolved in a day. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Learn more at www.payactiv.com. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Davis M was very helpful. Consider a provider that doesnt require you to work for a partner company instead. If you have questions about Payactivs security policies, contact the company on its website. Most people could download and use the app without technical issues. The PayActiv app uses secure encryption and transmission technology to protect your data. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. How long does it take to get money from PayActiv? Their customer support team is available via live chat and call 24/7.. Hi Leah,Thank you for your feedback. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. A team member will be in touch ASAP. Have a blessed day. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Here are 8 tips for writing great reviews. Ray M. made it so easy to get set up where i can have access to my wages. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. One of our representatives will be reaching out to you shortly to assist you. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. I will never use this card again and I will tell everyone I know to never get one. Talk with a financial professional if you're not sure. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. In the Business to Business Service category. Feb 16 I finally get connected to Ned. You can receive a cash advance of up to 50% of a day's pay. If there's anything you need in the future, we're here 24/7. Meanwhile, I will be overdrawn due to lack of funds. He deserves a huge raise. They tell ya they cant do anything to contact the merchant. Over 3 million HR leaders trust our advice. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Hi Doroyane,We're glad that our representative could help you resolve your issue. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Compensation may factor into how and where products appear on our platform (and in what order). I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Payactiv Review. they were quick at responding and helping me find a solution! Learn more about Apollo.io Create a free account No credit card. Have a blessed day. I give up, too much effort for a service that is too easy to live without. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. banks. Verification can help ensure real people write reviews about real companies. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Articulate , very informative , and patient. We always try our best to do our job well, and your kind words make it all worthwhile. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Hi there,We sincerely apologize for your negative experience. It goes against our guidelines to offer incentives for reviews. Thats the fee a merchant pays us with every card transaction. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. This may result in yourhaving access to the funds sooner. What Is DiversyFund? If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. We always try our best to do our job well, and your kind words make it all worthwhile. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. We think it's important for you to understand how we make money. I have been using payactiv for almost 3 years now and they never get my hours worked right. We use dedicated people and clever technology to safeguard our platform. No credit check, consistent income in the past 2 months from the same employer. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Another 10 to reply with copy and pasted questions, all of which were already addressed. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. How many times can you use PayActiv in a pay period? One of our representatives will be reaching out to you shortly. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Everybody! Editorial Note: This content is not provided by PayActive, Empower or Dave. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Annisia,Thank you for your feedback. If i could i would give 0 stars this app and the service they give is horrible . We always try our best to do our job well, and your kind words make it all worthwhile. thank you! Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Very knowledgeable and patient. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Be sure to include your Employer's name, Employee ID, and Mobile number. Their support team provides on-site implementation and training where required. :). One of our representatives will be reaching out to you shortly to assist you. Its an app that people can use just like a regular wallet to store their card details and information. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. so i contacted pay activ due to some account issues. Grace made sure it happened n it is now resolved. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad.
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