All rights reserved. One of the best places I have ever stayed. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. This is definitely going to be our go to when spending a night in the Springs. Pet-friendly rooms are also available. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. The view of Pike's Peak from our room was amazing. Location off highway was amazingly easy. I'm seeing where it says both? To see correct prices and occupancy info, add the number and ages of children in your group to your search. 3. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. )Icon Color & Report Disclaimer, File a new bed bug report at this location. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Bed bugs - Review of Fairfield Inn & Suites Colorado Springs Air Force Its the best place we have ever stayed. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The Academy Hotel Colorado Springs - Booking.com Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. The Academy Hotel Colorado Springs Reviews | Expedia They also have very strict protocol on handling complaints such as this. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. All content should be genuine and unique to the guest. Was not really expecting housekeeping but they did come during our 3 day stay. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. This was for the price a grand slam! Free public parking is available at a location nearby (reservation is not needed). The following reports are from third party sources. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. 15 Best Colorado Springs Hotels - The Crazy Tourist After their trip, guests tell us about their stay. Bedbugs in room. Management doesn't seem to care much. Nice spacius and clean So what can you do to guard against bringing these bugs home with you the next time you travel? Needs a deep cleaning. We checked into the hotel and the person at the counter was very friendly and personable. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO I love that they tell you how to get to our room. The Garden of the Gods is 7.5 mi away. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Bedbug infestations | Department of Public Health & Environment Check around the edges of the box springs. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Indoor swimming pool. Its a bit old and outdated, the rooms were a bit dusty. Site content 2006-2019 Maciej Ceglowski We went back to the area for spring break and decided to stay there again because of the location and price. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Restaurant is good. Staff was very nice and helpful, beautiful rooms and location! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Yeah right! Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Server was very nice as well. Weird. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Bed Bug Reports for Colorado There is nothing classy about the way this staff treats it's guests. Wonderful. NEVER again! Highly recommend. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Lunch, I love the quiet calm vibe. Beautiful facilities, parking lot was a bit dark at night. See More Rooms & Suites 01 / 09 News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. more. We all have bed bug bites all over us and they are very uncomfortable! "They don't care what your wallet looks like, or what your car you drive. The place was super clean. Great breakfast, great staff , overall a great experience. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. easy access to the freeway. Contact the property for more information. Get exclusive access to members-only deals by email. Beautiful little hotel Dinner, Check your selected option for more info. Great property as a lay over or destination! With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA The breakfast was excellent and free but the staff during breakfast was totally rude. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Colorado resort disputes bed bug claims made in viral video - KMGH A chef was available to make made to order eggs/omelets! We allow a maximum of 2 pets per pet friendly room. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Great place to stay, great location and awesome breakfast!! Free WiFi and a daily hot breakfast with omelets and waffles is included. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Great value! Is there a laundry facility in the hotel? The phone in our room did not work so we could not call the front desk to let them know we needed certain items. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Colorado Springs, Colorado 80920. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The bathroom had poop on the toilet when we checked in. Yeah right! Staff was amazingly friendly. Overall the hotel was very nice as was the experience. Though the lobby is lovely don't let it fool you! The Academy Hotel 8110 N. Academy Blvd. The breakfast was awesome. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Loved the breakfast! The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. There was a problem loading the reviews. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado Copyright 19962023 245 out of 2735 reviews" ", Rating 4 - Poor. Service was amazingly efficient. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Freeland admits it's work that can make your skin crawl. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Liked: Cleanliness, amenities, property conditions & facilities. I really didn't know about bed bugs at the time. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Landlord And Tenant Duties Regarding Bed Bugs - Colorado Overall the hotel was very nice as was the experience. Lamp didnt have lightbulb. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Very condescending when protocol had changed since last time we stayed. Omlet station was great the rest of the food cold and old. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. It is my hope that you see fit to give us a second chance to win your valuable business back. Great to have an omelette at breakfast! Guests submit their subscores and their overall scores independently theres no direct link between them. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. A great pool in the lobby which is nice for kids. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Such a treat! check in was super easy. Check under the box spring. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. This is a great value. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. The bathroom had poop on the toilet when we checked in. This hotel was highly-rated for its very comfy beds. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Nice spacius and clean Our room was clean and stocked. Very nice staff EVERYONE!! A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Prices for cribs and extra beds aren't included in the total price. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. That's how we know our reviews come from real guests who have stayed at the property. Called back immediately to report and the GM called back fe. Staff was really helpful and friendly. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Owner quickly gave full 11day-scheduled refund without checking the room for himself. Beautiful property! In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Unfortunately, he was the only one during our stay there that was friendly. Acceptable and a good value for amenities. Sincerely, John Wilkins/Owner. Yeah right! Sincerely, John Wilkins/Owner. Made beds, replaced towels and amenities. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. It is served in the restaurant. A nice grill and bar. Select dates to see this property's availability and prices, Food: The eggs are almost impossible to see when laid on most surfaces. This meant there was furniture being moved men shouting up and down the hall and dogs barking. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This hotel exceeded our expectations. The Academy Hotel Colorado Springs - Reservations.com Service was excellent and employees were here helpful and friendly. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Booked this on a major travel site for an incredibly low price. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. They have a wonderful breakfast bar. The room was very nice, clean and in great condition. Breakfast, I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. 714 out of 2735 reviews" ", Rating 6 - Okay. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Pool was so crowded my 16 year old wouldnt get in. Breakfast was above expectations, and the restaurant was on point. The breakfast was excellent and free but the staff during breakfast was totally rude. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Rooms are clean and nice but not sound proof. Breakfast staff not so hospitable. Bed Bug - Review of The Academy Hotel Colorado Springs I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. I liked the layout for the bathroom area. Oh, & rooms were almost sound proof! This is not a rash, these are bites! The room was not very clean. Breakfast was top notch. It seems that communication was lacking in your case, I apologize. 96 out of 2735 reviews" ", Rating 2 - Terrible. Room had some leaking issues at sink but was still very clean and fresh. "We've done $2.5 Million homes. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. This is a great hotel. Yeah right! Something went wrong please try again later. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. I felt like it was inconvenient for us to dine there or something. This place is such a gem!! Tenants and landlords - bed bugs in residential premises. Local, Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. I was not told that the rooms all along the hallway we being renovated. Hotel was clean and had a pleasant clean smell. The bathroom had poop on the toilet when we checked in. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Youll never stay anywhere like for the price. Nobody is safe," Freeland said. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. So pets or no pets? If bedbug cases are increasing locally, health department officials wouldn't know it. The breakfast was great! A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. A business center with fax and photocopying services is available. All staff members were amazing! The front desk staff were excellent as well as the Hotel itself. Top notch guest services. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. "Before I even bring my bags into an into a hotel room at all. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. if the writer is claiming to be someone else). Right now bedbugs are a problem here at home in Colorado and in all 50 states. Breakfast buffet daily. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. more. Each review score is between 1 and 10. I would recommend it if you can handle the unfriendliness of the staff. Rooms hallways ,pool area, dinning area. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates We went back to the area for spring break and decided to stay there again because of the location and price. Amazingly clean. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs.
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