www.wisecars.com. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Mr. Mateusz. Cancellation Protection can be purchased only at the time of booking and is not refundable. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Anyone can write a Trustpilot review. It said and I'll recap ,"NOTHING more to pay ". Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Your voucher is normally issued 48 hours before the pick-up time. your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. We respect and take the privacy of our customers very seriously, which is why we do NOT sell or rent any information collected through our website to third parties. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. All bookings include free cancellation up to 48 hours before the pick up time. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. Trustindex ltal hitelestve. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. Wisecars does not take responsibility for partners response times. As with any amendments, just scroll down to the bottom of this page and create a support ticket. After making a scene, they finally gave us the cheapest and worst maintained car they had and refused to reimburse the difference. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. He explained to me patiently and clearly. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com If you cannot find the confirmation email, please contact us via our website. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Every panel was scratched or damaged and that was better than the first car they offered me.It had previously been in an accident visible from the door denting.Fox rental Staff in Orlando office were unfriendly and said wise cars insurance was a waste of time and I ended up paying hundreds of pounds more in insurance to get full cover. Wisecars has a consumer rating of 2.26 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Wisecars Car Rental Comparison on the App Store You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. It goes against our guidelines to offer incentives for reviews. Hello!Thank you for leaving us your feedback.We're more than happy to hear you're satisfied with Dominik's assistance. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Your voucher will clearly state the address of your vehicle supplier. Different car rental companies have different requirements, so please make sure you check the suppliers terms and conditions prior to collection. Get our top coupon codes directly to your inbox. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorization and payment. Dear Fernando,Thank you for sharing your booking experience!We're glad everything is going well so far, we hope you pick-up also goes smoothly.Have a nice day!Kind regards,Rachel from Wisecars. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. What's Wisecars' cancellation policy? The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. I'm very sorry to hear that the rental did not meet your expectations, I assure you this is not the standars Wisecars experience.Everytime you book with us you will receive the same vehicle that you rented or similar (within the same category). I had questions about requirements of car insurance. I was really worried about the car the whole time I was away given its condition.I took a video to prove I did not cause any damage. Wisecars does not store credit card details. Wisecars is not liable for services or bookings not full-filled due to force majeure. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. DeductibleProtection covers up to EUR 1000 of your deductible. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. It is highly recommended to call the police even for the smallest of damages. In most locations, the minimum renting age is 21 years. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Even a basic insurance. We also ensure all reviews are published without moderation. It might take your bank extra time to settle the amount. My issue has been resolved. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. One of our helpful agents will be in contact with you to address the request. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. They may be needed if you wish to make a claim. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. So far I have found the experience of renting a car on this site to be very easy. You will have to leave a deposit for the fuel. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Never ever use Wisecars. I will give you a five star rating. In that case, please contact your bank for additional details. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Dear Paul,Thank you for contacting us! Please read carefully the terms of the Car Rental Agreement before signing it. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. Consider the cancellation policy. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Wisecars will process your cancellation refunds in 7 days. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. After checking your reservation, I can see that you chose the ''basic'' package, which does not include insurance. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency.