Sometimes, they might try to convince you to remain with them. Straight Talk Customer Service This company is a total scam. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. I bought a sim and plan from them at Walmart for $35. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Consumers want to see how a business took care of business. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Straight Talk We though we'd save money with Straight Talk. He said he was sorry but not allowed to once the ticket said it was denied. They are a SCAM!! When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Verification can help ensure real people write reviews about real companies. I absolutely hate Straight Talk! WebStraight Talk, Inc. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. WebWho can I contact if I am having issues with my Phone Service? DO Not do business with thieves. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. How Do I Purchase a Plan with Straight Talk? When will my cancellation request be approved? A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Wasted half a day! How Do I Check If My Balance Is Due on My Straight Talk Phone? Get buying tips about Prepaid Phones delivered to your inbox. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. WebStraight Talk is committed to providing our customers the best customer service. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. So we created a free concierge service you can call at the phone number below. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. I ordered a Samsung Galaxy S10 from their website. Your new Straight Talk will be ready to complete activation when your old phone stops working. Lets get it Straight. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. How Do I Check If There's Straight Talk Coverage in My Area? It allows the users Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? He just did want to do it. Find more than 137,785 complaints| Ripoff Report And yes, there are several ways to reach the Straight Talk customer service team. We will get back to you in a few minutes. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! They are crooks and will not help! By account information, we mean phone numbers, account numbers, login details, and more. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Straight Talk Guess what! Very frustrating since Im having to borrow someones phone. Please wait an additional 24 hours and try the test call again. Cell service is strong here. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Yes, you may change your Straight Talk phone number. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Note that it can take up to two business days for Straight Talk to process your request. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! All of a sudden my phone stuck in sos mode. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Access the Wifi Optimizer to help reduce data usage. > Check Payment Status. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Still no service. I called customer service multiple times only to have the call dropped each time. r/StraightTalk 2 yr. ago. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. International long distance service is available to select destinations only, which are subject to change at any time. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Still hasn't. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Straight Talk Rates are subject to change without prior notice. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You may have called before the Customer Care Center was able to Activate your phone. > Pay My Bill. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Straight Talk is also branded as Tracfone and offers prepaid phone service. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Full web sites require more data to view and browse. That dirty freaking bad customer service is awful at Straight Talk. Straight Talk HIGH SPEED INTERNET REQUIRED. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. T-Mobile: Call 1-877-453-1304. Its location on this page may change next time you visit. I have been a loyal customer since TracFone days! Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Straight Talk Phone Number "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Straight Talk is a reliable alternative to major cellphone providers. WebOverview of Straight Talk Wireless complaint handling. Press # three times. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. WebStraight Talk Home Internet service available in select areas. WebSearch Newegg.com for iphone 6s plus straight talk. I am now in the process of changing carriers because of how horrible they are and continue to be. ConsumerAffairs is not a government agency. Manage Account. Straight Talk is also branded as Tracfone and offers prepaid phone service. Have an idea for Straight Talk? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The service was great and I never had an issue that caused any inconveniences. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I've had problems with customers service every time I've had a issue with my service. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Estimated amount consumers saved since 1997: $15,590,010,907. This all happened after verizon bought them out. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Will I be able to use my existing handset when I move to Straight Talk? If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Receive your unlock code via email. You will need to perform a separate checkout for the items in your cart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. When I got home to do the setup it said I had no service at my address. Straight Talk Service But I stayed on there three hours trying to get a phone for my husband. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. People do change cards. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Posted by nepaguy001. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Straight Talk also sells cell phones in their physical stores and also on their website. Smart Pay items cannot be combined with other purchases. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Calling customer support is useless. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Just a Philippine call center that is undertrained and could care less to do their job. A link has directed you to this review. Please refer to our privacy policy. At this point youve probably tried calling Straight Talk Wirelesss customer service. The company offers a wide variety of phones, including budget phones that come free with a phone plan. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Forget about data limits! Straight Talk Customer Service Verizon does not work well in this area, hence the AT&T sim card. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. The didn't know there own settings to get their phones to work. That's how much they give a . straight I asked for a manager or someone that could do something. The first rep. this morning said he'd call me back on my cell right off. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Dont waste you time or money. Straight Talk Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Consumers love to do business with someone that can admit mistakes and state how they made improvements. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. The NEW $55 Plan will No one knows how to help or even cares. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. I have been with Straight Talk Wireless for 3 years now. I'm switching service I don't even want it anymore. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. PLEASE if you want good service or a good phone plan look ANYWHERE else. Customer We value your privacy. You can keep your Straight Talk phone number after canceling their service. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. I use the app to refill my monthly service and it always goes off without a hitch! Check your balance, refill or manage plans and phones with our 611611 text feature. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. By texting keywords to 611611, you are consenting to receive response messages. Click "Settings" "Payments". When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Your balance information will be displayed on the screen. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Transferring Your Existing Straight Talk Service The latest review Sales/Customer Service was posted on Feb 21, 2023. straight talk terrible customer service Its slower data speeds may not work for people who use their phones for streaming. And should that be the case, you might want to cancel. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Welcome to 611611, the text helpline. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Never had any other carrier! Contact - SmartPay Lease to Own And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. How those businesses take care of those complaints is what separates good businesses from the rest. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually.