In order to use a custom domain, Office 365 requires that you add a Sender Policy Framework (SPF) TXT record to your DNS record to help prevent spoofing. SPF records: Hard Fail vs Soft Fail? - cPanel A3: To improve the ability of our mail infrastructure, to recognize the event in which there is a high chance, that the sender spoofs his identity or a scenario in which we cannot verify the sender identity.The other purpose of the SPF is to protect our domain mane reputation by enabling another organization to verify the identity of an E-mail message that was sent by our legitimate users. Its Free. You will first need to identify these systems because if you dont include them in the SPF record, mail sent from those systems will be listed as spam. The -all rule is recommended. Include the following domain name: spf.protection.outlook.com. In this article, I am going to explain how to create an Office 365 SPF record. More info about Internet Explorer and Microsoft Edge. This can be one of several values. An SPF record is used to identify which mail servers (or systems) are allowed to send mail on your behalf. This article describes how to update a Domain Name Service (DNS) record so that you can use Sender Policy Framework (SPF) email authentication with your custom domain in Office 365. Once you've formed your record, you need to update the record at your domain registrar. Mark the message with 'soft fail' in the message envelope. For example, exacttarget.com has created a subdomain that you need to use for your SPF TXT record: When you include third-party domains in your SPF TXT record, you need to confirm with the third-party which domain or subdomain to use in order to avoid running into the 10 lookup limit. To get started, see Use DKIM to validate outbound email sent from your custom domain in Microsoft 365. Received-SPF: Fail ( protection.outlook.com: domain of ourdomain1.com does not designate X .X.X.X as permitted sender) We have SPF for our domain v=spf1 include:spf.protection.outlook.com -all We have also enable that fail SPF email should not get in our admin centre. It is published as a Domain Name System (DNS) record for that domain in the form of a specially formatted TXT record. Read Troubleshooting: Best practices for SPF in Office 365. If you're already familiar with SPF, or you have a simple deployment, and just need to know what to include in your SPF TXT record in DNS for Microsoft 365, you can go to Set up SPF in Microsoft 365 to help prevent spoofing. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Each SPF TXT record contains three parts: the declaration that it's an SPF TXT record, the IP addresses that are allowed to send mail from your domain and the external domains that can send on your domain's behalf, and an enforcement rule. Add SPF Record As Recommended By Microsoft. By rewriting the SMTP MAIL FROM, SRS can ensure that the forwarded message passes SPF at the next destination. Messages that contain web bugs are marked as high confidence spam. For instructions, see Gather the information you need to create Office 365 DNS records. by Some bulk mail providers have set up subdomains to use for their customers. DKIM is the second step in protecting your mail domain against spoofing and phishing attempts. As mentioned, in this phase our primary purpose is to capture Spoof mail attack events (SPF = Fail) and create a log which will be used for analyzing the information thats gathered. This is no longer required. You need all three in a valid SPF TXT record. I always try to make my reviews, articles and how-to's, unbiased, complete and based on my own expierence. For example, one of the most popular reasons for the result fail when using the SPF sender verification test is a problem or a miss configuration, in which the IP address of one of our mail server/services that our organization use, was not added to the SPF record. What happens to the message is determined by the Test mode (TestModeAction) value: The following Increase spam score ASF settings result in an increase in spam score and therefore a higher chance of getting marked as spam with a spam confidence level (SCL) of 5 or 6, which corresponds to a Spam filter verdict and the corresponding action in anti-spam policies. Jun 26 2020 The simple truth is that we cannot prevent this scenario because we will never be able to have control over the external mail infrastructure that is used by these hostile elements. The number of messages that were misidentified as spoofed became negligible for most email paths. Why is SPF Check Failing with Office 365 - Spambrella This is reserved for testing purposes and is rarely used. Email Authentication 101 [The Outlook for 2023] Text. In all Microsoft 365 organizations, the Advanced Spam Filter (ASF) settings in anti-spam policies in EOP allow admins to mark messages as spam based on specific message properties. Most of the time, I dont recommend executing a response such as block and delete E-mail that was classified as spoofing mail because the simple reason is that probably we will never have full certainty that the specific E-mail message is indeed spoofed mail. In simple words, the destination recipient is not aware of a scenario in which the SPF result is Fail, and they are not aware of the fact that the E-mail message could be a spoofed E-mail. In this scenario, our mail server accepts a request to deliver an email message to one of our organization recipients. You can't report messages that are filtered by ASF as false positives. There are many free, online tools available that you can use to view the contents of your SPF TXT record. We recommend that you use always this qualifier. For advanced examples and a more detailed discussion about supported SPF syntax, see How SPF works to prevent spoofing and phishing in Office 365. A typical SPF TXT record for Microsoft 365 has the following syntax: text v=spf1 [<ip4>|<ip6>:<IP address>] [include:<domain name>] <enforcement rule> For example: text v=spf1 ip4:192.168..1 ip4:192.168..2 include:spf.protection.outlook.com -all where: v=spf1 is required. 0 Likes Reply IP address is the IP address that you want to add to the SPF TXT record. Getting Started with PDQ Deploy & Inventory, Automatically assign licenses in Office 365, Match all domain name records (A and AAAA), Match all listed MX records. This type of scenario, there is a high chance that we are experiencing a Spoof mail attack! If you have a hybrid configuration (some mailboxes in the cloud, and . Scenario 1. Q10: Why our mail server doesnt automatically block incoming E-mail that has the value of SPF = Fail? To defend against these, once you've set up SPF, you should configure DKIM and DMARC for Office 365. An SPF record is a DNS entry containing the IP addresses of an organization's official email servers and domains that can send emails on behalf of your business. Some online tools will even count and display these lookups for you. Indicates soft fail. As you can see in the screenshot below, Microsoft has already detected an existing SPF record, marking it invalid.We can safely add include:spf.protection.outlook.com to our SPF record.In your DNS Hosting Provider, look up the SPF record, and click edit. Add include:spf.protection.outlook.com before the -all elementSo in this case it would be:v=spf1 ip4:213.14.15.20 include:servers.mcsv.net include:spf.protection.outlook.com -all. Microsoft 365/Office 365/o365 Setup Configuration - MailRoute Help Center This phase is described as learning mode or inspection mode because the purpose of this step has been just to identify an event of a Spoof mail attack in which the hostile element uses an E-mail address that includes our domain name + Log this information. Set Up SPF Record Office 365 to Prevent Spoofing and - DuoCircle However, anti-phishing protection works much better to detect these other types of phishing methods. In reality, there is always a chance that the E-mail message in which the sender uses our domain name includes and the result from the SPF sender verification test is Fail could be related to some miss configuration issue. To be able to send mail from Office 365 with your own domain name you will need to have SPF configured. Instead, the E-mail message will be forwarded to a designated authority, such as IT person, that will get the suspicious E-mail, and this person will need to carefully examine the E-mail and decide if the E-mail is indeed spoofed E-mail or a legitimate E-mail message that mistakenly identified as Spoof mail. Even in a scenario in which the mail infrastructure of the other side support SPF, in case that the SPF verification test marked as Fail, we cannot be sure that the spoofed E-mail will be blocked. This will avoid the rejections taking place by some email servers with strict settings for their SPF checks. What Is SPF? - Sender Policy Framework Defined | Proofpoint US Learning/inspection mode | Exchange rule setting. The condition part will activate the Exchange rule when the combination of the following two events will occur: In phase 1 (the learning mode), we will execute the following sequence of actions: This phase is implemented after we are familiar with the different scenarios of Spoof mail attacks. In this scenario, we can choose from a variety of possible reactions.. A5: The information is stored in the E-mail header. We don't recommend that you use this qualifier in your live deployment. In case that your organization experiences a scenario in which your mail server IP address, In the current article and the next article: My E-mail appears as spam | Troubleshooting, In the current article, we will review how to deal with Spoof mail by creating, Your email address will not be published. This list is known as the SPF record. More info about Internet Explorer and Microsoft Edge, Microsoft Defender for Office 365 plan 1 and plan 2, You don't know all sources for your email, Advanced Spam Filter (ASF) settings in EOP. The second one reads the "Authentication-Results" line in the header information and if it says "Fail" sends the email to quarantine. An SPF record is a list of authorized sending hosts for the domain listed in the return path of an email. The protection layers in EOP are designed work together and build on top of each other. As of October 2018, spoof intelligence is available to all organizations with mailboxes in Exchange Online, and standalone EOP organizations without Exchange Online mailboxes. SPF is added as a TXT record that is used by DNS to identify which mail servers can send mail on behalf of your custom domain. Sender Policy Framework or SPF decides if a sender is authorized to send emails for any domain. For each ASF setting, the following options are available in anti-spam policies: On: ASF adds the corresponding X-header field to the message, and either marks the message as Spam (SCL 5 or 6 for Increase spam score settings) or High confidence spam (SCL 9 for Mark as spam settings). Summary: This article describes how Microsoft 365 uses the Sender Policy Framework (SPF) TXT record in DNS to ensure that destination email systems trust messages sent from your custom domain. Yes. DKIM email authentication's goal is to prove the contents of the mail haven't been tampered with. Sender Policy Framework, or SPF, is an email authentication technique that helps protect email senders and recipients from spam, phishing and spoofing. The 6 commonly used elements in an SPF record are: You can add as many include: or ip4: elements to your SPF record as you need. Microsoft Office 365. For example, create one record for contoso.com and another record for bulkmail.contoso.com. This setting combines an SPF check with a Sender ID check to help protect against message headers that contain forged senders. This scenario can have two main clarifications: A legitimate technical problem a scene in which we are familiar with the particular mail server/software component, that sent an email message on behalf of our domain, A non-legitimate mail element a scenario in which we discover that our organization uses mail server or mail applications that send an E-mail message on behalf of our domain, and we are now aware of these elements.. So before we can create the SPF record we first need to know which systems are sending mail on behalf of your domain, besides Office 365. Based on your mentioned description about "SPF authentication fails for our outbound emails sent by Exchange Online despite having this DNS record : v=spf1 include:spf.protection.outlook.com -all", once could you please provide us your detailed error message screenshot, your SPF record and domain via private message? The most important purpose of the learning/inspection mode phase is to help us to locate cracks and grooves in our mail infrastructure. Learn about who can sign up and trial terms here. How Does An SPF Record Prevent Spoofing In Office 365? Add a new Record Select Type: TXT Name/Host: @ Content/Value: v=spf1 include:spf.protection.outlook.com -all (or copy paste it from Microsoft 365 ( step 4 )) Click SaveContinue at Step 8, If you already have an SPF record, then you will need to edit it. We . When this mechanism is evaluated, any IP address will cause SPF to return a fail result. Anti-spam message headers includes the syntax and header fields used by Microsoft 365 for SPF checks. If you're the sender's email admin, make sure the SPF records for your domain at your domain registrar are set up correctly. We are going to start with looking up the DNS records that Microsoft 365 is expecting and then add the correct SPF record to our DNS hosting provider: First, we are going to check the expected SPF record in the Microsoft 365 Admin center. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. The Exchange incident report includes a summary of the specific mail flow, such as the name of the sender, recipient, and the Exchange rule that was activated and also; we can ask to include an attachment of the original E-mail message that was captured.. It can take a couple of minutes up to 24 hours before the change is applied. The reason for the outcome of SPF = Fail is related to a missing configuration on the sending mail infrastructure., The E-mail address of the sender, uses the domain name of, The result from the SPF sender verification test is , The popular organization users who are being attacked, The various types of Spoofing or Phishing attacks, The E-mail address of the sender includes our domain name (in our specific scenario; the domain name is, The result of the SPF sender verification check is fail (SPF = Fail). Use DMARC to validate email, setup steps - Office 365 Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In case you wonder why I use the term high chance instead of definite chance is because, in reality, there is never 100% certainty scenario. Continue at Step 7 if you already have an SPF record. Neutral. For example, Exchange Online Protection plus another email system. Keeping track of this number will help prevent messages sent from your organization from triggering a permanent error, called a perm error, from the receiving server. EOP includes a default spam filter policy, which includes various options that enable us to harden the existing mail security policy. This phase can describe as the active phase in which we define a specific reaction to such scenarios. If you are a small business, or are unfamiliar with IP addresses or DNS configuration, call your Internet domain registrar (ex. Given that the SPF record is configured correctly, and given that the SPF record includes information about all of our organizations mail server entities, there is no reason for a scenario in which a sender E-mail address which includes our domain name will mark by the SPF sender verification test as Fail. In reality, we can never be sure in 100%, that the E-mail message is indeed spoofed E-mail message or, a legitimate E-mail message. office 365 mail SPF Fail but still delivered, Re: office 365 mail SPF Fail but still delivered. Disabling the protection will allow more phishing and spam messages to be delivered in your organization. ip6 indicates that you're using IP version 6 addresses. Edit Default > advanced optioins > Mark as Spam > SPF record: hard fail: Off. Q9: So how can I activate the option to capture events of an E-mail message that have the value of SPF = Fail? Add a predefined warning message, to the E-mail message subject. The answer is that as always; we need to avoid being too cautious vs. being too permissive. However, there are some cases where you may need to update your SPF TXT record in DNS. SPF error with auto forwarding - Microsoft Community Feb 06 2023 When it finds an SPF record, it scans the list of authorized addresses for the record. This record works for just about everyone, regardless of whether your Microsoft datacenter is located in the United States, or in Europe (including Germany), or in another location. In case we want to get more information about the event or in case we need to deliver the E-mail message to the destination recipient, we will have the option. Also, if you're using DMARC with p=quarantine or p=reject, then you can use ~all. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The decision regarding the question, how to relate to a scenario in which the SPF results define as None and Fail is not so simple. This article was written by our team of experienced IT architects, consultants, and engineers. Off: The ASF setting is disabled. Messages that contain hyperlinks that redirect to TCP ports other than 80 (HTTP), 8080 (alternate HTTP), or 443 (HTTPS) are marked as spam. In reality, most of the organization will not implement such a strict security policy because they would prefer to avoid a false-positive scenario in which a legitimate mail mistakenly identified as Spoof mail. Although there are other syntax options that are not mentioned here, these are the most commonly used options. Messages that contain numeric-based URLs (typically, IP addresses) are marked as spam. Note: Suppose we want to be more accurate, this option is relevant to a scenario in which the SPF record of the particular domain is configured with the possibility of SPF hard fail. Basically, SPF, along with DKIM, DMARC, and other technologies supported by Office 365, help prevent spoofing and phishing. For more information, see Configure anti-spam policies in EOP. Otherwise, use -all. From my experience, the phase is fascinating because after we activate the monitor process, we will usually find an absorbing finding of: Based on this information, we will be able to understand the real scope of the problem, the main characters of this attack and so on. Use one of these for each additional mail system: Common. Attackers will adapt to use other techniques (for example, compromised accounts or accounts in free email services). A great toolbox to verify DNS-related records is MXToolbox. Also, if you're only using SPF, that is, you aren't using DMARC or DKIM, you should use the -all qualifier. All SPF TXT records end with this value. I hate spam to, so you can unsubscribe at any time. Office 365 supports only one SPF record (a TXT record that defines SPF) for your domain. SPF discourages cybercriminals from spoofing your domain, spam filters will be less likely to blacklist it. Periodic quarantine notifications from spam and high confidence spam filter verdicts. We will review how to enable the option of SPF record: hard fail at the end of the article. Read the article Create DNS records at any DNS hosting provider for Microsoft 365 for detailed information about usage of Sender Policy Framework with your custom domain in Microsoft 365. In the next two articles (Implementing SPF Fail policy using Exchange Online rule (dealing with Spoof E-mail attack) | Phase 1 learning mode | Part 2#3 and Implementing SPF Fail policy using Exchange Online rule (dealing with Spoof E-mail attack) | Phase 2 production | part 3#3), we will review in details the implementation of SPF fail policy by using an Exchange Online rule. Misconception 3: In Office 365 and Exchange Online based environment the SPF protection mechanism is automatically activated. ASF settings in EOP - Office 365 | Microsoft Learn It's a first step in setting up the full recommended email authentication methods of SPF, DKIM, and DMARC. To fix this issue, a sender rewriting scheme is being rolled out in Office 365 that will change the sender email address to use the domain of the tenant whose mailbox is forwarding the message. . Test: ASF adds the corresponding X-header field to the message. Authentication-Results: spf=none (sender IP is 118.69.226.171) smtp.mailfrom=kien.ngan; thakrale5.onmicrosoft.com; dkim=none (message not signed) header.d=none;thakrale5.onmicrosoft.com; dmarc=none action=none header.from=thakrale5.onmicrosoft.com; Received-SPF: None (protection.outlook.com: kien.ngan does not designate permitted sender hosts) No. If you have a hybrid environment with Office 365 and Exchange on-premises. For example, at the time of this writing, Salesforce.com contains 5 include statements in its record: To avoid the error, you can implement a policy where anyone sending bulk email, for example, has to use a subdomain specifically for this purpose. Required fields are marked *. SPF is configured by adding a specially formatted TXT record to the DNS zone for the domain. If you have anti-spoofing enabled and the SPF record: hard fail (MarkAsSpamSpfRecordHardFail) turned on, you will probably get more false positives. If you don't have a deployment that is fully hosted in Microsoft 365, or you want more information about how SPF works or how to troubleshoot SPF for Microsoft 365, keep reading. . In this phase, we are only capturing event in which the E-mail address of the sender uses the domain name of our organization, and also; the result from the SPF sender verification test is Fail. Other options are: I will give you a couple of examples of SPF records, so you have an idea of how they look when you combine different applications. You add an SPF TXT record that lists the Office 365 messaging servers as legitimate mail servers for your domain. There is no right answer or a definite answer that will instruct us what to do in such scenarios. If you've already set up mail for Office 365, then you have already included Microsoft's messaging servers in DNS as an SPF TXT record. And as usual, the answer is not as straightforward as we think. Did you know you can try the features in Microsoft 365 Defender for Office 365 Plan 2 for free? This ASF setting is no longer required. You don't need to configure this setting in the following environments, because legitimate NDRs are delivered, and backscatter is marked as spam: In standalone EOP environments that protect inbound email to on-premises mailboxes, turning this setting on or off has the following result: More info about Internet Explorer and Microsoft Edge, Microsoft Defender for Office 365 plan 1 and plan 2. You will also need to watch out for the condition where you SPF record contains more than 10 DNS lookups, and take action to fix it when it happens. You intend to set up DKIM and DMARC (recommended). DMARC email authentication's goal is to make sure that SPF and DKIM information matches the From address. The reason for our confidence that the particular E-mail message has a very high chance to consider as Spoof mail is because we are the authority who is responsible for managing our mail infrastructure. ASF specifically targets these properties because they're commonly found in spam. The following Mark as spam ASF settings set the SCL of detected messages to 9, which corresponds to a High confidence spam filter verdict and the corresponding action in anti-spam policies. This article provides frequently asked questions and answers about anti-spoofing protection for Microsoft 365 organizations with mailboxes in Exchange Online, or standalone Exchange Online Protection (EOP) organizations without Exchange Online mailboxes. If you have a custom domain or are using on-premises Exchange servers along with Microsoft 365, you need to manually set up DMARC for your outbound mail.