Flu vaccinations - Under 65 At Risk Groups. On 8 November 2016 we undertook a further comprehensive inspection. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. phone . There was a clear leadership structure and staff felt supported by management. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Sarah, Management Team, by Christopher - Posted on 14 January 2022. We've put some small files called cookies on your device to make our site work. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. We would also like to use analytical cookies to understand how our site is used and improve user experience. Afternoon Christopher. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery My Mother has been seen in person and care excellent Maidenbower Square Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. If you call for help you don't get it. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Ensure that improvements are made to the way in which the practice identifies carers. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Ask a Nurse Report review titled Very grateful as unsuitable. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. What is happening? As this is an anonymous platform I am unable to contact you. However, records relating to induction were not always evident or complete. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . Kind Regards, Sarah. 14 Haslett Avenue West Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. Please find more information on our practice in our Patient information leaflet. Reply. as unsuitable. The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. Ask the Practice The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Alternatively you can pop into one of our receptions. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. http://www.saxonbrook.net/staff1.aspx?t=1 Crawley Staff told us that communication had improved and they felt involved in the development of the practice. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Before you make your choice you can read more about our cookie policy. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. We are fed up chasing back and forth to get these things sorted. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Job summary. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. The practice has introduced a new system where you have to make an appointment online. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. That is just two of several things that have gone awry recently. Advise you left a review and was asked to contact to speak to a member of the management team about it. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. The practice had good facilities and was well equipped to treat patients and meet their needs. I have passed your feedback to the team who will be delighted to hear it. As this is an anonymous platform we are unable to contact you directly. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Menu The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. The low-stress way to find your next part-time job opportunity is on SimplyHired. What is happening? Menu Analytical cookies send information to Google Analytics. Before you make your choice you can read more about our cookie policy. GP. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Alternatively you can pop into one of our receptions. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? I have passed your feedback onto our team who will be really pleased to hear this. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Advise you left a review and was asked to contact to speak to a member of the management team about it. 72.00% reviewed by GP, out of 50 patients diagnosed. Sarah, Management Team. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. In emergencies, call 999 or go to A&E. Help is available from 111 Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Analytical cookies send information to Google Analytics. Cross Keys House. - To look at a lump! I am pleased to hear that the service you have received all round has been positive. I needed help today and was called back in no time and medication issued. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. 14 Haslett Avenue West Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. I have made the management team aware that you will be in contact. 43.1% vaccinated, of 1391 eligible people. RH10 1HS RH10 1HS Ask the Practice Maidenbower Square Information On Booking Covid Vaccinations. Another distinguishable example is the following from Fullscript. I have shared this feedback with the team who will be very happy to hear this. Will have to go to a walk in center! Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Ask Reception. We close for lunch between 12.30 pm to 1.30 pm General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. University Of Leeds. | Saxonbrook Medical is a company based out . However, this isn't the problem. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. Saxonbrook Medical Centre has not yet replied. Map, Northgate Surgery Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. I am pleased to hear that you have had a positive experience with the Practice. but no good, cant even get the online requst answered prop was told to submit it again - why? Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. So let's hope its not cancer. All aspects of care for your pregnancy are provided. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. Please note on the form that you have sent these details in reply to your online review response. Drop your competitors from your business page. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. You can contact this general practice using the phone number 01293 450400. Appointments Consult a clinician, routine appointments, sick notes and more. Report review titled No appointment. We've put some small files called cookies on your device to make our site work. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. We hope we can get this rectified for you soon. Find similar medical centers in Crawley. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. There are over 5,450 part-time careers in Crawley waiting for you to apply! Improvements were made to the quality of care as a result of complaints and concerns. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Afternoon Christopher. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. 14 Haslett Avenue West So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. 92.42% had confidence, of 186 respondents. If you are unable to do this online please give your details to reception over the phone or at the reception desk. West Sussex The practice proactively sought feedback from staff and patients, which it acted on. The practice has introduced a new system where you have to make an appointment online. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. If you call for help you don't get it. Clinical audits were undertaken and we saw evidence that some of these were full cycle. Someone needs to reviwe the whole thing & start again. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. - To look at a lump! Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Crawley as unsuitable. Map, Northgate Surgery I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Crawley I would also like to apologise for the service received when calling to the Practice. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. The service also provided support around the long term management of chronic conditions such as schizophrenia. 4. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. We are fed up chasing back and forth to get these things sorted. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . We've put some small files called cookies on your device to make our site work. Sarah, Management Team. West Sussex It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. They dealt with the situation and treated my son in a timely fashion which was . Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. 62.12% detected by practice, out of 66 new diagnoses. The team will be very pleased to hear your fantastic feedback. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Kind Regards, Saxonbrook Medical Team. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps We hope we can get this rectified for you soon. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. New part-time careers in Crawley are added daily on SimplyHired.com. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. I needed help today and was called back in no time and medication issued. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. The team will be very pleased to hear your fantastic feedback. West Sussex Get the latest business insights from Dun & Bradstreet. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. (Note that ordering several items at once to be counted as one prescription). RH10 1HS If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. 82.32% with recommended measurement, out of 2,036 patients. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Kind Regards, Sarah. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. I am pleased to hear that the service you have received all round has been positive. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Report review titled Dissatisfied as unsuitable. Contact phone: 01403 330 320. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website This email design is easy to digest and very attractive. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet.