Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. That bill said start saving now with a $20 toll tag. Keep in mind that even if someone else was driving your car, youre still liable to pay the fine. If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. Just like that, your appointment is reserved! I called again 1/8/2022 and spoke with Stephanie, she noticed that yes, in fact the vehicle is no longer under my name. By using our site, you agree to our. What can I do in regards to NTTA fees? - Legal Answers - Avvo Reddit and its partners use cookies and similar technologies to provide you with a better experience. Desired outcome: I have contacted NTTA monthly since May 2022 about the issue, and each time they acknowledge the mistake and credit the account that was created for me. Enter the desired address or select "USE CURRENT LOCATION" from the address/place search bar. Would showing proof that I no longer lived at that address help dispute the balance? In general, the reasons accepted for dispute are: The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. We would like to have any negative information removed from all credit reporting bureaus. As of this date i have not been notify of my hearing request from NTTA Hearing Coordinator. I tried, but when I put in the information, it was NOT under my name. It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. Is this your company? By signing up you are agreeing to receive emails according to our privacy policy. 1. Step 3: Contact the Credit Issuer. To discuss your NTTA failure to pay tollway ticket with our experienced NTTA ticket lawyers, call 214-321-4105, http://planotrafficticketlawyer.com/wp-content/uploads/2017/06/NTTA-Ticket-Attorney-In-Plano.mp4, Get A Lawyer To Defend A Ticket From The NTTA, Hire A Lawyer To Defend A Ticket From The NTTA, Lawyers That Defend Failure To Pay Tollway Tickets, How to Protect Your Record From Speeding Tickets in Plano. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. That photo is transmitted to the state Department of Motor Vehicles, which provides the name and address of the registered owner of the car. Remove the late charges, deduct the $2.94 from my ZIPCASH account. Stephanie said she would fix the error, but then hung up on me. Peel off the adhesive backing and place the tag. 01. Ripoff Report on: NTTA - Ntta north texas tollway authority billing scam mailing. You have four options: (1) Call the Customer Service Center at 1-800-745-3727 (2) Stop by one of the four full service stores in Oklahoma City, Tulsa, Midwest City or Walters (3) Go to one of our Limited Service Facility partners around the state (4) Set up and use an online account through pikepass.com. Last Updated: October 4, 2020 I disputed a toll charge in writing, they responded and the very day they sent the letter I paid the toll in the form of a check because I couldn't access it on line due to temporary tag on the car. This article has been viewed 121,648 times. It appears they do not allow their customer service personnel to work with customers to resolve simple matters like this one. Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. In an email, Bucklin wrote, in part, "After I called NBC 5 Responds, I was connected with a wonderful woman who came to my rescue and got me connected to the right person.. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you. For some reason, I was charged $3.33 instead of the normal $1.11. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. Under the National Consumer Assistance Plan, toll authorities will not report unpaid toll accounts on credit reports. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. I didn't mean to but was in it any way, then I got a $29.19 bill in a 3minute time line. I sent the collections firm a letter disuting the claim and asked for valodation of the . Open in new tab Call NTTA Customer Service 972-818-NTTA. However, they were sued in federal court over the issue and have now fallen into line with the spirit of the law that allows for these types of administrative fees. And knowing a bit more about how credit cards work can help you see where your charges are coming from and possibly even help you identify mistakes you can dispute. Click here to get notifications about new complaints of North Texas Tollway Authority [NTTA]. The correct way to get the fees waived. Fourth request Title Jumping is a crime. We work hard for our money so NTTA can take it away. [1.5.1.0] NTTA Collections Service Center Desired outcome: Research source This review was chosen algorithmically as the most valued customer feedback. Please make a note to this file that We were the victims of a crime called Title Jumping. Is the North Texas Tollway Authority real? - Liquid Image How to Dispute Billing Errors To take advantage of the law's consumer protections Write to the issuer. We need prior warning before being charged what amounts to extortion for driving a few miles. Claim it and get a lot of features. I called to explain that vehicle is no longer in my possession or name. There was an error with his temp tag and he should not have been charged on this vehicle. It's starting to feel less like a misunderstanding on my part and more like a scam. Sunday: Closed, 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132, 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052, 5555 President George Bush Turnpike, Irving, TX 75038, 2110 N Galloway Ave #120, Mesquite, TX 75150. NTTA will not accept payment and they continue to add charges. Cookie Notice What is the difference between NTTA and ZipCash? You also answered the main question when you said you have never been in trouble before and have no idea what to do. Fact #4 - My current vehicle which I own has a Louisiana license plate. I never received a letter, nor was it ever charged to the card I have on file linked to my toll tag. . Issues may also be reported by mail to: Payment location types and available services are defined on each tab. Desired outcome: So you do not want to ignore the citation for failure to pay tollway. You won't be liable for the toll or the violation if your car was reported stolen before the violation occurred. wikiHow is where trusted research and expert knowledge come together. Please call or write us at any time for an update. The criminal offense is only a class c misdemeanor. When dealing with the North Texas Tollway Authority over allegations of unpaid tolls it is always wise to have a legal professional on your side. I received a ZipCash Toll Bill. Stick the tag to the windshield in the proper location, pressing it flat. I am writing another complaint about actually calling into the office what a scam company. 6. The North Texas Tollway Authority is not a foreign-owned, private . All rights reserved, NBC 5 Responds: What Consumers Should Know During Winter Storms, NBC 5 Responds Helps Get Refund for Popular Workout Equipment. Youll be billed for unpaid tolls at the address your car is registered, and if you dont pay that or somehow miss the notice, youll probably end up seeing it on your credit report as a collection account. Mail the dispute form with your letter to: TransUnion LLC. I want my credit report clear, and this company held responsible for scamming people. The signs that show the charges come too late. how to dispute ntta charges - seven10solutions.com Fact #2 - I do not own nor have I leased a RAM truck in my life. I filed another dispute and called NTTA back. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. I have an existing NTTA toll tag account. So I decided to get the toll tag. Although violations typically are mailed to the address on file with the DMV at the time the violation occurs, if you recently sold the car, the DMV information may not have been updated yet. This article was written by Jennifer Mueller, JD. How to dispute NTTA charges? On the View Order Details page, click File/View Claim. North Texas Tollway Authority [NTTA] - Complaints Board NTTA tolltag are a bunch of Aholes so I hope to change. Issues reported will be taken seriously, and all reports will be examined and investigated. When will the government step and help. I also put 60 dollars on my account to have for future trips. How to contact the NTTA Ombudsman. If you continue, you agree with our policy statement. Soon there after I get a bill for from KTA for $23 and when I called them to tell them I have a Texas toll tag I was told it did not detect my tag and another bill was on the way for another $23. Dispute a Toll - Central Texas Regional Mobility Authority Getting to know chargebacks. Where can I pay my NTTA toll? NTTA will maintain confidentiality and anonymity to the fullest extent allowed by law. Project Communications -@email Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. Often this deadline is calculated from the post mark on the notice. Meanwhile, I BET MY LIFE they have already researched and sent NOTICE OF NONPAYMENT to the fees associated with this vehicle. Part 2 Part 2 of 3: Registering Your Dispute Download Article. NBC 5 Responds is committed to researching your concerns and recovering your money. We may ask you for additional information to complete our research. Desired outcome: Contact the agency that assessed your violation to find out the methods available to dispute the violation. For your convenience, we offer online customeraccount management24 hours a day. For more information, please see our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have a sticker or other pass, you may receive a violation if the sticker wasn't detected by the tolling location for some reason. The North Texas Transportation Authority (NTTA) maintains the operation of toll roads in North Texas. : Kansas Turnpike Authority requires to fill-up Violation Contest Form. endstream endobj 49 0 obj <>/Metadata 2 0 R/Pages 46 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 50 0 obj <>/MediaBox[0 0 612 792]/Parent 46 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 51 0 obj <>stream However, with automatic payment systems comes the possibility that the system or you could make a mistake. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Labor Day - September 2 & 4 I also have a valid toll tag and a ZIPCASH account with money in it. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. I havent been on the toll road for three years, and Im the time since the registration block was placed on my account, my car was in the shop and not being driven AT ALL because it was broken. Good Friday - April 7 & 8 Privacy Policy. This charge is outrageous. Leonora Bucklin of Dallas learned she was charged for tolls on a car she no longer owned. A written Notice of Dispute is required to be sent within 30 days of initial notification. Texas toll calculators for cars, trucks, SUVs, RVs and buses. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. For more information, please see our x We use cookies to ensure that we give you the best experience on our website. . Explain your situation, and ask for their intervention. Under Texas law you may be able to dispute these charges if you meet one of the following criteria: The NTTA says it's an issue with the Tx Tag department. You can get in touch with an ombudsman by phone at. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. I accidently entered in my plate on the website with the wrong plate number by 1 wrong letter. This 2011 Honda CRV no longer belongs to me. June 29, 2022; seattle seahawks schedule 2023; psalms in spanish for funeral So in 2022 my next bill was for $13.98 (same trip KS to TX and back again). If your issuing bank agrees with your claim, they will contact the merchant's bank to notify them of the disputed charge. Today (Sept 12th), I received a "First Notice of Nonpayment" from NTTA. P.O. Arturo E. Ballesteros An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. endstream endobj startxref Contact your credit card issuer. If the license tag image is so blurred that the numbers and letters are illegible, you would select "missing image" to dispute your toll violation. Archived post. I have called various people, noone was willing to let me speak to a manager. How do I dispute a toll in Texas - TollGuru Send it within 30-days of the date on Certified Notice of Toll Evasion. My balance on my account is $40 as of 9/26/22. Select the transaction in question and follow the steps to complete your request. Preview. Is the not highway robbery. Sign it in a few clicks. By email: @email To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882. Chester, PA 19016. Since the deadlines are different in every state and sometimes among different toll road operators within a state, it's important to read your notice carefully and use the dates or time periods provided on the notice you received, rather than going by anything you've seen elsewhere or done before. Ntta Zipcash Bill Pay & Customer Service - SavePaying.com Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website.