If you have an iPad 2 with a Square Stand, you can connect the reader directly to the Square Stands USB accessory hub. Shipping details Estimated ship dimensions: 4.48 inches length x 4.48 inches width x 1.33 inches height Estimated ship weight: 0.37 pounds Use a small object like a hair pin, pen lid or paper clip to firmly press and hold the button on the reader for 20 seconds or after the four lights stop blinking red. Thanks, we'll work on improving this article. Immediately release the power button when you see the four orange lights. Check out Apples article on Bluetooth interference for additional information. This feedback is used only to improve this Support Centre article and is not sent to our Support team. If you see one blinking red light, then it means your contactless and chip reader is low on batteries and is in need of a charge. Immediately release the power button when you see the four orange lights. Check out our video on Accepting Chip and PIN Card Payments with the Square Contactless and Chip and PIN Reader for additional help. This item is available in Red, Blue and Black colors. Learn how to check your readers battery level. Square cables and wall chargers are tested thoroughly and adhere to government standards. Blinking red means low battery. The lights on your Square Reader will flash orange, then red, and then they will stop flashing. Close and reopen the Square App on your device. Restart your phone, tablet or other electronic device. We offer a compatible Dock for Square Reader that will charge your Square Reader while you take payments. Inspect your cables and devices for any damage or debris that could interfere with the proper performance of your Square products. Move your Square Reader away from sources of Bluetooth interference such as microwave ovens, cordless phones, fluorescent lights, or using your Reader on a metal table. Clear your Bluetooth cache if you have an Android device. Before you attempt to connect your Square Reader, make sure that your Square Reader is fully charged and your device has a strong Wi-Fi or cellular data connection. Why does my app say Account Ineligible when connecting my Square Reader? Always charge your device in a well-ventilated area. Make sure all connections are fully engaged before charging your device. Select your connected Square Reader > Forget This Reader. Can I use a splitter to connect my Square Reader? Clear your Bluetooth cache if you have an Android device. Can I use a splitter to connect my reader? Always charge your devices in a dry environment away from all sources of moisture. Bluetooth will automatically turn off when your Square Reader is in a dock connected to a Square Stand by USB cable. If youre having trouble accepting chip and PIN or contactless transactions: Ensure that your Square Reader is fully charged and that you have a strong Wi-Fi or cellular data connection. If the lights dont turn on, please try again. Keep your customers card in Square Reader until prompted to remove the card. Make sure to firmly press and hold the Square Readers button for a full 20 seconds. Make sure you press charge in the Square App. Use a small object like a bobby pin, pen cap, or paper clip to firmly press and hold the button on the reader for 20 seconds or after the 4 lights stop blinking red. Reset your Square Reader. Yes, youll need to leave the chip card in the reader until the transaction is complete. Where can I find general information about this reader? To pair your Square Reader with a new device or switch Square Reader to a different device, you must first have your Square Reader forget its connection to the previous device. The USB hub on my Square Stand is full. Do not let go of the power button until after the red lights have stopped flashing. To do so, head to the Square App on the device previously connected your Square Reader and follow the steps below: Tap More from the navigation bar at the bottom of your screen. After swiping their card, the solid red light on the card reader changes to flashing green and then returns to solid red. Learn more about pairing your reader and getting set up. Flashing red: The reader's battery is low. Press the button on your Square Reader once and wait for it to reconnect. If youre using an iPhone or iPad on iOS 14 or higher, make sure Bluetooth permissions for the Square app are enabled. Learn more about the installment plan. Remove moisture by allowing Square Reader to dry out with the dip slot facing down. You need to replace it ASAP. Once the Buyer is ready to make a purchase, the Seller inputs the transaction into the Square point-of-sale (POS) and presents the Buyer with the amount owed. Comment * document.getElementById("comment").setAttribute("id","a0b0365ab67e7d7f0a0ab70ab43344ea");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Charge your Square Reader for at least 20 minutes. Square Reader for contactless and chip comes with a free Square Reader for magstripe so you can swipe cards the old-fashioned way, too. Remove moisture by allowing Square Reader to dry out with the insert slot facing down. Disconnect the USB cable from the Stand or dock and then attempt to pair. Square Dock for Square Reader 3,629 $23.99 Frequently bought together + + Total price: This item: Square Reader for contactless and chip $38.40 Square Dock for Square Reader $23.99 Square Reader for magstripe,Lightning Connector $9.88 ReadyWired USB Charging Cable Cord for Square Contactless and Chip Reader 37 Amazon's Choice in USB Cables Pay just 2.6% + 0.10c per swipe, dip, or tap for Visa, Mastercard, Discover, and American Express, with no surprise fees. Yes, you can use any standard micro-USB to USB cable, but the reader comes with one for this purpose. Your Square Reader must be within three metres of your device. Square Tax Reporting and Form 1099-K Overview. These cases fit a variety of mobile phones and tablets. Can I stabilize my Square Reader on my countertop? In case you are looking to take magstripe payments while in Offline Mode, disable Wi-Fi only and you will maintain your Bluetooth connection. Getting Started with Square Reader Square Tutorials: Learn How to Use Square Business Tools Square Contactless and Chip Reader in the U.S.: Getting Started Guide Square 77.4K. If your Square Reader gets wet, immediately power off the device, holding down the power button for at least fifteen seconds. To put the Square Reader into pairing mode, press the Square Readers power button for 3-10 seconds until you see four orange blinking lights. Before you attempt to connect your Square Reader, make sure that your Square Reader is ready to be connected. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 2022 Block, Inc., 1455 Market Street, Ste. Once your Square Reader is ready to be paired, open the Square App. Do not let go of the power button until after the red lights have stopped flashing. Can I use Square Reader for contactless and chip & PIN cards in Offline Mode? Do not let go of the power button until after the red lights have stopped flashing. Pairing a Square Reader for the first time, My Square Reader wont accept Credit Cards, Charging and Powering Your Square Devices Safely, Accepting Chip Card Payments with the Square Contactless and Chip Reader, connect Square Reader directly to the Stands hardware hub via USB. Explore POS Software Square has a variety of point-of-sale solutions to fit your business, whether you run a restaurant, sell retail goods, book appointments, or just need a versatile POS for whatever comes next. Not currently, but you can practice taking contactless payments by completing a $1 sale and immediately processing a refund. Can I attach my Square Reader to my mobile phone or tablet? Any of the reasons above can cause the reader to become "tampered" with - the tell tale sign is typically two red flashing lights, on the outermost corners. If the item details above aren't accurate or complete, we want to know about it. What is the liability shift and why do I need to accept chip cards? Get the most life out of your Square Reader by avoiding damage to the hardware. Can I use the contactless and chip card Reader in Offline Mode? Do not let go of the power button until after the red lights have stopped flashing. Bluetooth will automatically turn off when your reader is in a dock connected to a Square Stand by USB cable. Taking insert payments with wet credit cards can also cause water damage. Use a small object like a bobby pin, pen cap or paper clip to firmly press and hold the button on Square Reader for 20 seconds or after the four lights stop blinking red. We offer a compatible Dock for Square Reader that will charge your Square Reader while you take payments. smartphones) to wirelessly communicate at close range to do things like process payments. To protect your Square Reader from everyday wear and tear, we recommend using the compatible cases, mount and charging dock featured in Square Shop. We recommend connecting the reader wirelessly to your iPad via Bluetooth LE. Why is my stained concrete turning white? For iOS devices, this can be found in Settings > Bluetooth. Check your batteryPush the button on your reader once to check its battery level. We dont officially support splitters or third-party USB hubs. Yes, you can connect to other devices without impacting your connection to the Square contactless and chip reader. The reader is $49. If the lights on Square Reader dont turn on, try again and make sure to firmly press and hold Square Readers button for a full 20 seconds. Its easy! The battery is shorted out from a powerful charging source. See Apples article on Bluetooth interference for additional information. Leave it in place until you see four green lights. If the lights on the Square Reader dont turn green, firmly press and hold the readers button for a full 20 seconds. You can check the battery level on your Reader by tapping the small button on the side. Reset your Square Reader.Hold down the power button for approximately 20 seconds until you see red lights stop flashing on Square Reader. How do I connect the reader to my mobile device? To protect your device: Do not use strong magnets, hook-and-loop fasteners (like Velcro), adhesive or mounting hardware not tested by Square to frequently mount and unmount Square Reader. This feedback is used only to improve this Support Center article and is not sent to our Support team. Can I stabilize my Square Reader on my countertop? Reset your Reader Plug in the reader for at least 20 minutes to . Square doesnt give information about total battery capacity but says that its designed for all-day use.